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FAQ corporativo2016-02-27T23:09:13+08:00
What is the guarantee of product quality?2019-12-09T15:59:06+08:00

In order to ensure the safety and reliable quality of the production process, we have perfect operation process and operation procedures, and strictly follow the production process. Our products and services have passed the ISO9001 quality system international certification.

How should I handle after-sales service?2019-12-09T16:03:36+08:00

You can call the Wixhc core to synthesize the science and technology customer service call center: 0086-28-67877153 or official Facebook, WeChat public number, QQ online customer service, etc.

What are the characteristics of the wireless remote controller with core synthesis technology?2019-12-09T16:06:31+08:00

1. Adopt 433MHz ISM frequency band for wireless data transmission.
2. Automatic frequency hopping like Bluetooth ensures the stability and reliability of data transmission.
3. GFSK code. Compared with the infrared remote control, the remote control has a long distance, no direction and strong penetration ability! Low bit error rate, safe and reliable.
4. The operation is simple and the control is timely. The user does not need to carry out the control operation beside the operation panel. You can control the machine freely with the remote control, and deal with the emergency situation in the processing in time. The operating user does not need to know too many functions of the CNC system, and can control the machine processing with the remote control.
5. It increases the flexibility of the control system and expands the user input interface.
6. It has the function of DLL redevelopment. Different CNC processing systems can have the function of remote control as long as they are connected with DLL.

R & D team and personnel of the company?2019-12-09T16:13:57+08:00

Strong R & D team and rich R & D experiencewixhc core synthesis technology has a strong R & D team. All members of the team have doctorates and master’s degrees, and have accumulated rich R & D and design experience in wireless transmission, CNC Motion Control and other fields. Perfect after-sales service and technical support teamprofessional technical engineers receive customer phone and other feedback and timely reply to customers or rush to the customer site to implement solutions for customers.

K respetamos le personalidad miembros le nu'ukulil, ku ts'áaik u k'a'ana'anil ti' u jejeláas tuukulo'ob, estimular le potencial le empleados empresariales, yéetel verdaderamente habilitar Amal miembro táakpajal ti' meyaj nu'ukulil, ts'aiko'on riesgos, ts'aiko'on intereses, cooperar yéetel u láak'o'ob, yéetel kaxta'al u yúuchul le metas meyaj nu'ukulil. K confiamos ti' le chun tuukulo' empresarial ti' “próofesional, enfocado yéetel atento”, razonablemente asignar humano, nu'ukulo'ob financieros yéetel materiales utia'al u movilizar jaatsatako'ob yéetel estimular le entusiasmo yéetel le creatividad miembros le nu'ukulil, ts'áaj k'iini' báaxal ti' le na'at yéetel u muuk' le miembros le nu'ukulil ti' le extremo, ka conducir le efecto escala ti' le asab multiplicación geométrica.

How long is the warranty period of core synthetic technology products?2019-12-09T16:17:02+08:00

From the date of purchase of core synthetic products, you can enjoy 1-year after-sales service of quality assurance, but you need to follow the following principles:
1. Be able to show our valid warranty card.
2. The product is not disassembled, repaired or refitted by itself, and the QC mark is intact.
3. When the product is used in normal state, there are quality problems.

What are the aspects of after-sales service?2019-12-09T16:20:46+08:00

After sales service includes 15 days of unconditional replacement service for quality problems, 12 months of free maintenance service within the warranty period, consulting service for company product purchase, customer service call center attentive service and technical consulting service.

What are the advantages of wixhc wireless remote control?2019-12-09T16:23:40+08:00

Why wixhc core synthesis wireless remote controller? Or what are the benefits of using a wixhc wireless remote control?
1. It can take a wired hand wheel to move and test the machine manually.
2. It has a real-time LCD display, from which you can know the current processing status and coordinate position.
3. It is wireless and more convenient to use.
4. It has more than ten key inputs. You can simplify, cancel or expand the input on the MDI operation panel.
5. The use of CNC machining system can be more simple and convenient through remote control.

What is the business scope of wixhc?2019-12-09T16:33:00+08:00

Wixhc is a modern high-tech enterprise integrating R & D, production and sales, focusing on wireless data transmission and CNC Motion Control for more than 20 ja'abo'ob. It is committed to industrial remote control, t'íinche'balak' electrónica inalámbrica, Kaambalil yo'osal u remoto le CNC, tarjeta kaambalil yo'osal u movimiento, t.u.m CNC integrado yéetel uláak' sikte.

We provide our customers with products, solutions and services with core technology competitiveness, low cost, high performance, safety and reliability in the CNC machine tool industry, meyaj ti’ che’, tuunich, tuukul, vidrio yéetel uláak' industrias procesamiento, cooperación abierta yéetel socios ecológicos, continue to create value for customers, release wireless potential, ayik'al ti' u kuxtal múuch' meyaj, yéetel u estimular le innovación organizacional.

Je'el u páajtal u u apariencia le producto u modificado utia'al u requisitos particulares?2019-12-09T16:38:10+08:00

Óol tuláakal le máasewáalo'obo' ti' k yik'áalil ts'o'ok sido aplicado utia'al ka obtuvo le aparición protección patente ti' le Oficina Propiedad Intelectual Nojlu'umil. Yaan ti'ob k'áate' yéetel exclusivo apariencia yéetel ergonomía perfecta te' k'íiwiko'.

Ti' le k'iino' je'el xano' k'iin, je'el u páajtal k personalizar bin le clientes’ individuo k'a'abéet u satisfacer u jejeláas kajtalo'ob ichil. Ma' chéen le apariencia je'el u páajtal u personalizada, ba'ale' xan le función producto je'el u páajtal u personalizada bin le cliente’ kajtalo'ob ichil.

Bix u retroalimentación talamilo'ob calidad le producto?2019-12-09T16:40:09+08:00

Con el Fin de ma'alo'obkíinsiko'ob k ma'alobil le producto yéetel núukik jáan ti' le talamilo'ob calidad alimentado ka'a tumen le clientes, le empresa yaan ti' jump'éel mecanismo retroalimentación yéetel seguimiento perfecto utia'al u talamilo'ob ma'alobil le cliente. If you have any quality problems, you can contact sales personnel, after-sales service department, technical support department. Our service personnel provide you with professional services. You can also contact core synthetic technology customer service call center: 0086-28-67877153.

The company has established the product quality information and quality information feedback system to conduct the scientific management of the whole system of the product, accurately grasp the quality status of the product, analyze the change rule of the product quality, realize the closed-loop control of the product quality, ensure the intact status of the product, improve the quality and service life of the product, etc.

What should I do beyond the warranty period?2019-12-09T16:43:26+08:00

In case of quality problems, it is not within the scope of warranty; however, paid maintenance can be carried out:
1. Unable to show the valid warranty card of our company.
2. Failure caused by human factors and product damage.
3. Damage caused by self disassembly, repair and modification of products.
4. Beyond the valid warranty period.

Can the maintenance be completed within the specified time?2019-12-09T16:55:26+08:00

Sorry, because the after-sales service process is for all regions of the world, and there are more process flow and inspection and test links for maintenance. In general, we promise that the maintenance parts will be completed within 3 working days from the day of the after-sales service department. Thank you for your understanding. If your repair parts are urgent, you can also coordinate with our after-sales service department for feedback.

Is after-sales service available on weekends and holidays?2019-12-09T16:58:06+08:00

Ts'áaj 7 * 24-Áantajo'ob j-ka'ansajo'ob p'isib. Perfect after-sales service and technical support teamprofessional technical engineers receive customer phone and other feedback and timely reply to customers or rush to the customer site to implement solutions for customers.

Kaambalil yo'osal remoto inalámbrico meyajtiko'ob conexión inalámbrica, yaan u yaantal inestabilidad?2019-12-09T17:01:21+08:00

Ma' yaan u yaantal mix inestabilidad; le interferencia u conexión inalámbrica ma' causará le máquina utia'al u t'u'uchpachtik péeksik, yéetel ma' causará funcionamiento anormal ti' le máquina. Nu'ukulo'ob máquina le originalmente industrial procesamiento yéetel yik'áalil ka'anal precisión. Le ken k k'ex ruedas k'ab cableada ti' modo transmisión inalámbrica, k ingenieros ts'o'ok u considerado le inestabilidad yéetel fiabilidad le existencia inalámbrica. Yo'osal k éejenil transmisión inalámbrica patentada, ts'o'ok k asegurado transmisión inalámbrica estable yéetel confiable, yéetel asegurado u datos ma' u perderán, páajtal wa datos ku sa'atalo'ob Ma' causará le meyajo'ob equivocadas ti' le nu'ukula' le máquina, wa incluso t'u'uchpachtik áalkab.

K transmisión inalámbrica asegura le estabilidad yéetel le fiabilidad le transmisión datos, utia'al u le datos ma' u perderán ichil le distancia comunicación normal. Bix u beeta'al le meyaja'?
1. Retransmisión datos asegura le estabilidad yéetel fiabilidad le datos.
2. Le salto frecuencia je'el Jech yéetel eficacia le interferencia yéetel asegurar le estabilidad yéetel le fiabilidad le datos.

Ba'ax le le ventajas u Wixhc?2019-12-09T17:04:09+08:00

Wixhc ts'o'ok yaax yaantal centrando ti' le transmisión inalámbrica yéetel le kaambalil yo'osal moción CNC utia'al u asab u 20 ja'abo'ob, acumulando aplicaciones típicas u asab u 40 noj lu'umo'ob, asab ti' 150 industrias yéetel decenas ti' miles clientes tu yóok'ol kaabe'. K Buka'aj u ba'al técnica j-ka'ansajo'ob yéetel experimentado R & D nu'ukulil le le asab u nupmo'ob solución yéetel yilik ka' yaanak ma'alob u producto utia'al u requisitos t.u.m CNC.

Tak bejla'e', le empresa ts'o'ok u obtenido asab u 20 patentes invención yéetel patentes utilidad autorizadas tumen le oficina propiedad intelectual patente noj, yéetel ya'ab patentes táan yáanal ka'anatako'ob. Ma'alo'obtal u patentes, K'ajóolil le industria yéetel le ventajas análisis fortalecerán asab le meyajo'ob le síntesis núcleo ti' le sikte CNC u Táan k ma'alo'ob ti'.

Ma'alo'obtal u Wixhc

Chan jump'éel líder ti' le industria CNC, especializado ti' le transmisión inalámbrica yéetel le kaambalil yo'osal moción CNC utia'al u asab u 20 ja'abo'ob. Yaan k docenas tecnologías patentadas, yéetel k yik'áalil ku ko'onol ma'alob ti' asab u 40 noj lu’umilo’ob yóok’ol kaab, acumulando aplicaciones típicas u Óoli' 10000 clientes.

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