What is the guarantee of product quality?

In order to ensure the safety and reliable quality of the production process, we have perfect operation process and operation procedures, and strictly follow the production process. Our products and services have passed the ISO9001 quality system international certification.

How should I handle after-sales service?

You can call the Wixhc core to synthesize the science and technology customer service call center: 0086-28-67877153 or official Facebook, WeChat public number, QQ online customer service, etc.

What are the characteristics of the wireless remote controller with core synthesis technology?

1. Adopt 433MHz ISM frequency band for wireless data transmission. 2. Automatic frequency hopping like Bluetooth ensures the stability and reliability of data transmission. 3. GFSK code. Compared with the infrared remote control, the remote control has a long distance, no direction and strong penetration ability! Low bit error rate, safe and reliable. 4. The operation is simple and the control is timely. The user does not need to carry out the control operation beside the operation panel. You can control the machine freely with the remote control, and deal with the emergency situation in the processing in time. The operating user does not need to know too many functions of the CNC system, and can control the machine processing with the remote control. 5. It increases the flexibility of the control system and expands the user input interface. 6. It has the function of DLL redevelopment. Different CNC processing systems can have the function of remote control as long as they are connected with DLL.

R & D team and personnel of the company?

Strong R & D team and rich R & D experience – wixhc core synthesis technology has a strong R & D team. All members of the team have doctorates and master’s degrees, and have accumulated rich R & D and design experience in wireless transmission, CNC Motion Control and other fields. Perfect after-sales service and technical support team – professional technical engineers receive customer phone and other feedback and timely reply to customers or rush to the customer site to implement solutions for customers. We respect the personality of team members, attach importance to their different ideas, stimulate the potential of enterprise employees, and truly enable each member to participate in team work, share risks, share interests, cooperate with each other, and achieve team work goals. We rely on the enterprise concept of “professional, focused and attentive”, reasonably allocate human, financial and material resources to fully mobilize and stimulate the enthusiasm and creativity of team members, give full play to the wisdom and strength of team members to the extreme, and drive the scale effect of the largest geometric multiplication.

How long is the warranty period of core synthetic technology products?

From the date of purchase of core synthetic products, you can enjoy 1-year after-sales service of quality assurance, but you need to follow the following principles: 1. Be able to show our valid warranty card. 2. The product is not disassembled, repaired or refitted by itself, and the QC mark is intact. 3. When the product is used in normal state, there are quality problems.

What are the aspects of after-sales service?

After sales service includes 15 days of unconditional replacement service for quality problems, 12 months of free maintenance service within the warranty period, consulting service for company product purchase, customer service call center attentive service and technical consulting service.

What are the advantages of wixhc wireless remote control?

Why wixhc core synthesis wireless remote controller? Or what are the benefits of using a wixhc wireless remote control? 1. It can take a wired hand wheel to move and test the machine manually. 2. It has a real-time LCD display, from which you can know the current processing status and coordinate position. 3. It is wireless and more convenient to use. 4. It has more than ten key inputs. You can simplify, cancel or expand the input on the MDI operation panel. 5. The use of CNC machining system can be more simple and convenient through remote control.

What is the business scope of wixhc?

Wixhc is a modern high-tech enterprise integrating R & D, production and sales, focusing on wireless data transmission and CNC Motion Control for more than 20 years. It is committed to industrial remote control, wireless electronic handwheel, CNC remote control, motion control card, integrated CNC system and other fields. We provide our customers with products, solutions and services with core technology competitiveness, low cost, high performance, safety and reliability in the CNC machine tool industry, woodworking, stone, metal, glass and other processing industries, open cooperation with ecological partners, continue to create value for customers, release wireless potential, enrich group construction life, and stimulate organizational innovation.

Can the product appearance be customized?

Most of our products have been applied for and obtained the appearance patent protection of the State Intellectual Property Office. They have unique and exclusive appearance and perfect ergonomics in the market. At the same time, we can customize according to customers’ individual needs to meet their different needs. Not only the appearance can be customized, but also the product function can be customized according to the customer’s needs.

What should I do beyond the warranty period?

In case of quality problems, it is not within the scope of warranty; however, paid maintenance can be carried out: 1. Unable to show the valid warranty card of our company. 2. Failure caused by human factors and product damage. 3. Damage caused by self disassembly, repair and modification of products. 4. Beyond the valid warranty period.

Can the maintenance be completed within the specified time?

Sorry, because the after-sales service process is for all regions of the world, and there are more process flow and inspection and test links for maintenance. In general, we promise that the maintenance parts will be completed within 3 working days from the day of the after-sales service department. Thank you for your understanding. If your repair parts are urgent, you can also coordinate with our after-sales service department for feedback.

Is after-sales service available on weekends and holidays?

Provide 7 * 24-hour professional services. Perfect after-sales service and technical support team – professional technical engineers receive customer phone and other feedback and timely reply to customers or rush to the customer site to implement solutions for customers.

Wireless remote control uses wireless connection, will there be instability?

There will be no instability; the interference of wireless connection will not cause the machine to continue to move, and will not cause abnormal operation of the machine. Machine tools are originally industrial processing and high-precision products. When we change wired handwheel to wireless transmission mode, our engineers have considered the instability and reliability of wireless existence. Through our patented intelligent wireless transmission agreement, we have ensured stable and reliable wireless transmission, and ensured that data will not be lost, even if data is lost It will not cause the wrong action of the machine tool, or even continue to run. Our wireless transmission ensures the stability and reliability of data transmission, so that the data will not be lost within the normal communication distance. How does this work? 1. Data retransmission ensures the stability and reliability of data. 2. Frequency hopping can effectively avoid interference and ensure the stability and reliability of data.

What are the advantages of wixhc?

Wixhc has been focusing on wireless transmission and CNC Motion Control for more than 20 years, accumulating typical applications of more than 40 countries, more than 150 industries and tens of thousands of customers in the world. Our professional technical ability and experienced R & D team is the most suitable solution and product guarantee for your CNC system requirements. Up to now, the company has obtained more than 20 invention patents and utility patents authorized by the state patent intellectual property office, and several patents are under application. Patent technology, industry knowledge and analysis advantages will further strengthen the activities of core synthesis in the field of CNC that we are good at.

Corporate FAQ

Q: How to feedback product quality problems?

In order to improve our product quality and quickly respond to the quality problems fed back by customers, the company has a perfect feedback and tracking mechanism for customer quality problems. If you have any quality problems, you can contact sales personnel, after-sales service department, technical support department. Our service personnel provide you with professional services. You can also contact core synthetic technology customer service call center: 0086-28-67877153. The company has established the product quality information and quality information feedback system to conduct the scientific management of the whole system of the product, accurately grasp the quality status of the product, analyze the change rule of the product quality, realize the closed-loop control of the product quality, ensure the intact status of the product, improve the quality and service life of the product, etc.

Quid enim sponsor of uber species?Xinheng2019-12-09T15:59:06+08:00

Quid enim sponsor of uber species?

Ut salus et reliable qualitas productio processum, Habemus perfectam operationem processus et operatio operandi, et stricte sequi productio processus. Nostra products et servicia transierunt in ISO9001 Quality Ratio Internationalis Certification.

Ut si ego tractamus post-Sales ministerium?Xinheng2019-12-09T16:03:36+08:00

Ut si ego tractamus post-Sales ministerium?

Vos can vocare Wixhc core ad synthesize scientia et technology mos muneris Call Center: 0086-28-67877153 aut officialis Facebook, Weckat Public Number, QQ Online Customer Service, etc..

Quid characteres wireless remotis moderatoris Core synthesis technology?Xinheng2019-12-09T16:06:31+08:00

Quid characteres wireless remotis moderatoris Core synthesis technology?

1. 433MHz est adopt Frequency Band enim Wireless data Transmissus.
2. Automatic frequentius Hopping sicut Bluetooth ensures stabilitatem et reliability de notitia tradenda.
3. GFSK Code. Comparari cum ultrarubrum remotis imperium, Quod remote control habet longum spatium, nullum directionem fortes penetratio! Low frenum error rate, tutum et reliable.
4. Quod operatio est simplex et imperium est opportune. Quod user non opus est ad portare de imperium operationem iuxta operationem panel. Vos potest control machina libere cum remote imperium, et agere cum emergency situ in processus in tempore. Et operating user non opus est scire nimis multa munera Cnc ratio, Et potest control machina processus cum remote imperium.
5. Auget flexibilitate de potestate ratio et expandit in user input interface.
6. Hoc est munus de DLL redevelopment. Diversis cnc dispensando systemata potest habere munus remotis potestate quamdiu connexa DLL.

R & D dolor et personas de turba?Xinheng2019-12-09T16:13:57+08:00

R & D dolor et personas de turba?

Fortis r & D dolor et dives r & D experientia – Wixhc core synthesis technology habet fortis r & D dolor. Omnes membra bigas habere docturas et domini graduum, et cum exaggeratus Rich R & D et consilio experientia in Wireless tradenda, CNC Motion Imperium et Alia Agri. Perfect Post-Sales Service et Technical Support dolor – Professional Technical Engineers recipere Customer phone et alia feedback et opportune respondere ad customers aut ruunt ad Customer site ad effectum solutions pro customers.

Nos respice ad personality of bigas membra, Discere momenti ad diversas ideas, Stimulate potentiale coeptis employees, et vere enable se membrum participare in quadrigis opus, Share Periculum, Share utilitates, cooperari invicem, et consequi quadrigis opus metas. Nos confidunt in Enterprise conceptum “professio, focused et attentive”, Recte Allocate Humanum, Financial et material opibus ad plene movitur et stimulate in studio et creativity of quadrigis membra, Da plenam ludere ad sapientiam et robur quadrigis membra ad extremum, et agitare libra effectus maximae geometrica multiplicatio.

Quousque est warantum tempus Core Saccharum technology products?Xinheng2019-12-09T16:17:02+08:00

Quousque est warantum tempus Core Saccharum technology products?

De date de emptio de core synthetica products, Vos can frui I-anno post, Sales Service of Quality Assurance, Sed opus sequi sequentes principiis:
1. Posse ostendere nostrum valet warantum card.
2. Quod productum non disassembled, reparavit aut refit ab ipso, Et QC Mark est integrum.
3. Cum productum est in normalis statum, Sunt species problems.

Quid sunt facies post-Sales Service?Xinheng2019-12-09T16:20:46+08:00

Quid sunt facies post-Sales Service?

Post Sales Service includit 15 Diebus absolutum replacement officium pro qualitate problems, 12 menses liberi sustentacionem ministerium intra warantum tempus, Consulting Service pro Company Product Purchase, Customer Service Call Center attenta ministerium et technica consulting ministerium.

Quid commoda Wixhc wireless remotis imperium?Xinheng2019-12-09T16:23:40+08:00

Quid commoda Wixhc wireless remotis imperium?

Quid Wixhc core synthesis wireless remotis moderatoris? Aut quae sunt beneficia usura a wixhc wireless remote potestate?
1. Potest accipere a wired manus rotam movere et test machina manually.
2. Is est realis-vicis LCD ostentationem, unde vos can sciunt hodiernam dispensando status et coordinare positus.
3. Est wireless et commodius ad usum.
4. Is est plus quam decem clavis initibus. Potes simpliciorem, Cancel et expand initus in MDI operatio Panel.
5. Usus CNC machining ratio potest esse magis simplex et convenient per remote imperium.

Quid est negotium scope Wixhc?Xinheng2019-12-09T16:33:00+08:00

Quid est negotium scope Wixhc?

Wixhc est modern summus tech inceptum integrating r & D, Productio et Sales, Focusing in Wireless data Transmissus et CNC Motion imperium pro plus quam 20 anni. Est committitur ad Industrial remotis imperium, Wireless Electronic Handwheel, Cnc remotis imperium, Motion imperium card, Integrated cnc ratio et aliis agris.

Nos providere nos customers cum products, Solutions et servicia cum core technology aemulationes, humilis sumptus, altus perficientur, Salus et reliability in cnc machina tool industria, LIBRATIO, lapis, metallum, Vitrum et alia processui industries, Aperi cooperante cum adipiscing sociis, Permanere creare valorem pro customers, Release Wireless potentiale, Enrich Group Construction vitae, et stimulate norma innovation.

Potest autem productum specie sit amet?Xinheng2019-12-09T16:38:10+08:00

Potest autem productum specie sit amet?

Maxime ex nostris products fuisse applicari et adeptus aspectus patent tutela publica intellectualis proprietas. Habent unicum et exclusive species et perfecta ergonomics in foro.

Simul, Possumus customize secundum customers’ Individent necessitatibus in occursum diversas necessitates. Non solum specie possunt amet, Sed etiam in productum munus potest esse customized secundum Lorem scriptor necessitates.

Quam ad Feedback Product Quality Problematum?Xinheng2019-12-09T16:40:09+08:00

Quam ad Feedback Product Quality Problematum?

Ut amplio nostra uber qualitas et cito respondere ad qualis difficultates pascebat a customers, In comitatu est perfectus feedback et tracking mechanism ad Customer qualitas problems. Si qualitas problems, Vos can contact venditionesque personas, Post-Sales Service Department, Technical Support Department. Nostra officia personas providere te professional officia. Vos can quoque contactus Core Saccharum Technology Customer Service Call Center: 0086-28-67877153.

In comitatu est statutum productum qualitas notitia et qualitas notitia feedback ratio ad ducere ad scientific administratione totius ratio de productum, accurate capere qualis status in productum, Analyze mutatio regula de productum species, Intellego clausa-loop imperium in productum species, ensure integrum statum in productum, amplio qualis et ministerium vitae productum, etc..

Quid faciam ultra warantum tempus?Xinheng2019-12-09T16:43:26+08:00

Quid faciam ultra warantum tempus?

In casu de qualitate problems, Non est in scope warantum; tamen, pretium sustentationem potest ferri:
1. Non ostendere valet warantum card nostrae societatis.
2. Defectum fecit ab humanis factoribus et uber damnum.
3. Damnum per se disassembly, Repair et modificatio products.
4. Quam valet warantum tempus.

Potest sustentationem perficitur intra certum tempore?Xinheng2019-12-09T16:55:26+08:00

Potest sustentationem perficitur intra certum tempore?

Paenitet, Quia post-Sales Service processus est pro omnibus regionibus mundi, Et sunt magis processus fluxus et inspectionem et test links ad sustentationem. Generatim, Promittimus quod sustentationem partes complebitur in 3 Operantes dies post-Sales Service Department. Tibi gratias ago tibi quia intellectus. Si reparatione partes sunt urgente, Vos can quoque coordinare cum nostris post, Sales Service Department pro Feedback.

Numquid post-Sales Service Available in weekends et festos?Xinheng2019-12-09T16:58:06+08:00

Numquid post-Sales Service Available in weekends et festos?

Provido 7 * 24-Hora Pro Services. Perfect Post-Sales Service et Technical Support dolor – Professional Technical Engineers recipere Customer phone et alia feedback et opportune respondere ad customers aut ruunt ad Customer site ad effectum solutions pro customers.

Wireless Remote Control usus Wireless Connection, erit instabilitas?Xinheng2019-12-09T17:01:21+08:00

Wireless Remote Control usus Wireless Connection, erit instabilitas?

Ibi erit nulla instabilitas; et intercessiones wireless nexu non faciam apparatus ut permanere movere, et non faciam abnormes operationem ex machina. Machina Tools sunt primum industriae processus et summus praecisione products. Cum autem mutare Wired Handwheel ad Wireless tradenda modus, Nostri fabrum considerari instabilitatem et reliability wireless esse. Per nostram patented intelligentes wireless tradenda, Non enim in firmum et reliable wireless tradenda, et ut non perierat notitia, Etiamsi data est amissa non faciam iniuriam actio machina tool, aut etiam permanere currere.

Nostri Wireless Transmission ensures stabilitatem et reliability notitia tradenda, ut notitia non amisit in normalis communicationis procul. Quid est hoc opus?
1. Data retransmission ens stabilitatem et reliability notitia.
2. Frequency salit efficaciter vitare intercessiones et curare stabilitatem et reliability notitia.

Quid commoda Wixhc?Xinheng2019-12-09T17:04:09+08:00

Quid commoda Wixhc?

WiMHC est focusing in Wireless tradenda et cnc motus imperium pro plus quam 20 anni, Accumulating typical applications de magis quam 40 terris, plus 150 industries et decem millia customers in mundum. Nostrum professional technica facultatem et peritus r & D quadrigis est maxime idoneam solution et uber praestare pro CNC system requiruntur.

Ad nunc, in comitatu est adeptus plus quam 20 Invention Patents et utilitate patentes auctoritate statu Patent intellectualis proprietas officium, et plures patentes sunt sub applicationem. Patent Technology, industria scientia et analysis commoda amplius confirma actiones de Core synthesis in agro CNC, quod sumus boni in.