What is the guarantee of product quality?

In order to ensure the safety and reliable quality of the production process, we have perfect operation process and operation procedures, and strictly follow the production process. Our products and services have passed the ISO9001 quality system international certification.

How should I handle after-sales service?

You can call the Wixhc core to synthesize the science and technology customer service call center: 0086-28-67877153 or official Facebook, WeChat public number, QQ online customer service, etc.

What are the characteristics of the wireless remote controller with core synthesis technology?

1. Adopt 433MHz ISM frequency band for wireless data transmission. 2. Automatic frequency hopping like Bluetooth ensures the stability and reliability of data transmission. 3. GFSK code. Compared with the infrared remote control, the remote control has a long distance, no direction and strong penetration ability! Low bit error rate, safe and reliable. 4. The operation is simple and the control is timely. The user does not need to carry out the control operation beside the operation panel. You can control the machine freely with the remote control, and deal with the emergency situation in the processing in time. The operating user does not need to know too many functions of the CNC system, and can control the machine processing with the remote control. 5. It increases the flexibility of the control system and expands the user input interface. 6. It has the function of DLL redevelopment. Different CNC processing systems can have the function of remote control as long as they are connected with DLL.

R & D team and personnel of the company?

Strong R & D team and rich R & D experience – wixhc core synthesis technology has a strong R & D team. All members of the team have doctorates and master’s degrees, and have accumulated rich R & D and design experience in wireless transmission, CNC Motion Control and other fields. Perfect after-sales service and technical support team – professional technical engineers receive customer phone and other feedback and timely reply to customers or rush to the customer site to implement solutions for customers. We respect the personality of team members, attach importance to their different ideas, stimulate the potential of enterprise employees, and truly enable each member to participate in team work, share risks, share interests, cooperate with each other, and achieve team work goals. We rely on the enterprise concept of “professional, focused and attentive”, reasonably allocate human, financial and material resources to fully mobilize and stimulate the enthusiasm and creativity of team members, give full play to the wisdom and strength of team members to the extreme, and drive the scale effect of the largest geometric multiplication.

How long is the warranty period of core synthetic technology products?

From the date of purchase of core synthetic products, you can enjoy 1-year after-sales service of quality assurance, but you need to follow the following principles: 1. Be able to show our valid warranty card. 2. The product is not disassembled, repaired or refitted by itself, and the QC mark is intact. 3. When the product is used in normal state, there are quality problems.

What are the aspects of after-sales service?

After sales service includes 15 days of unconditional replacement service for quality problems, 12 months of free maintenance service within the warranty period, consulting service for company product purchase, customer service call center attentive service and technical consulting service.

What are the advantages of wixhc wireless remote control?

Why wixhc core synthesis wireless remote controller? Or what are the benefits of using a wixhc wireless remote control? 1. It can take a wired hand wheel to move and test the machine manually. 2. It has a real-time LCD display, from which you can know the current processing status and coordinate position. 3. It is wireless and more convenient to use. 4. It has more than ten key inputs. You can simplify, cancel or expand the input on the MDI operation panel. 5. The use of CNC machining system can be more simple and convenient through remote control.

What is the business scope of wixhc?

Wixhc is a modern high-tech enterprise integrating R & D, production and sales, focusing on wireless data transmission and CNC Motion Control for more than 20 years. It is committed to industrial remote control, wireless electronic handwheel, CNC remote control, motion control card, integrated CNC system and other fields. We provide our customers with products, solutions and services with core technology competitiveness, low cost, high performance, safety and reliability in the CNC machine tool industry, woodworking, stone, metal, glass and other processing industries, open cooperation with ecological partners, continue to create value for customers, release wireless potential, enrich group construction life, and stimulate organizational innovation.

Can the product appearance be customized?

Most of our products have been applied for and obtained the appearance patent protection of the State Intellectual Property Office. They have unique and exclusive appearance and perfect ergonomics in the market. At the same time, we can customize according to customers’ individual needs to meet their different needs. Not only the appearance can be customized, but also the product function can be customized according to the customer’s needs.

How to feedback product quality problems?

In order to improve our product quality and quickly respond to the quality problems fed back by customers, the company has a perfect feedback and tracking mechanism for customer quality problems. If you have any quality problems, you can contact sales personnel, after-sales service department, technical support department. Our service personnel provide you with professional services. You can also contact core synthetic technology customer service call center: 0086-28-67877153. The company has established the product quality information and quality information feedback system to conduct the scientific management of the whole system of the product, accurately grasp the quality status of the product, analyze the change rule of the product quality, realize the closed-loop control of the product quality, ensure the intact status of the product, improve the quality and service life of the product, etc.

What should I do beyond the warranty period?

In case of quality problems, it is not within the scope of warranty; however, paid maintenance can be carried out: 1. Unable to show the valid warranty card of our company. 2. Failure caused by human factors and product damage. 3. Damage caused by self disassembly, repair and modification of products. 4. Beyond the valid warranty period.

Can the maintenance be completed within the specified time?

Sorry, because the after-sales service process is for all regions of the world, and there are more process flow and inspection and test links for maintenance. In general, we promise that the maintenance parts will be completed within 3 working days from the day of the after-sales service department. Thank you for your understanding. If your repair parts are urgent, you can also coordinate with our after-sales service department for feedback.

Is after-sales service available on weekends and holidays?

Provide 7 * 24-hour professional services. Perfect after-sales service and technical support team – professional technical engineers receive customer phone and other feedback and timely reply to customers or rush to the customer site to implement solutions for customers.

Wireless remote control uses wireless connection, will there be instability?

There will be no instability; the interference of wireless connection will not cause the machine to continue to move, and will not cause abnormal operation of the machine. Machine tools are originally industrial processing and high-precision products. When we change wired handwheel to wireless transmission mode, our engineers have considered the instability and reliability of wireless existence. Through our patented intelligent wireless transmission agreement, we have ensured stable and reliable wireless transmission, and ensured that data will not be lost, even if data is lost It will not cause the wrong action of the machine tool, or even continue to run. Our wireless transmission ensures the stability and reliability of data transmission, so that the data will not be lost within the normal communication distance. How does this work? 1. Data retransmission ensures the stability and reliability of data. 2. Frequency hopping can effectively avoid interference and ensure the stability and reliability of data.

What are the advantages of wixhc?

Wixhc has been focusing on wireless transmission and CNC Motion Control for more than 20 years, accumulating typical applications of more than 40 countries, more than 150 industries and tens of thousands of customers in the world. Our professional technical ability and experienced R & D team is the most suitable solution and product guarantee for your CNC system requirements. Up to now, the company has obtained more than 20 invention patents and utility patents authorized by the state patent intellectual property office, and several patents are under application. Patent technology, industry knowledge and analysis advantages will further strengthen the activities of core synthesis in the field of CNC that we are good at.

FAQ FAQ

He aha te taurangi o te kounga hua?Xinhecheng2019-12-09T15:59:06+08:00

He aha te taurangi o te kounga hua?

Hei whakarite i te kounga haumaru me te kounga pono o te tukanga whakaputa, He tino mahinga mahi maatau me nga tikanga whakahaere, me te tino whai i te tukanga whakaputa. Kua paahitia a maatau hua me o ratonga ratonga ISO9001 te tiwhikete kounga o te ao.

Me pehea e hapai ai ahau i te ratonga hoko?Xinhecheng2019-12-09T16:03:36+08:00

Me pehea e hapai ai ahau i te ratonga hoko?

Ka taea e koe te karanga i te kaupapa Wixhc hei tarai i te pokapū waea pūtaiao me te hangarau hangarau: 0086-28-67877153 he facebook rangatira ranei, Tau a te iwi, QQ Ratonga Kaihoko Online QQ, take.

He aha nga ahuatanga o te kaiwhakahaere mamao ahokore me te hangarau whakahiato matua?Xinhecheng2019-12-09T16:06:31+08:00

He aha nga ahuatanga o te kaiwhakahaere mamao ahokore me te hangarau whakahiato matua?

1. Whakapumautia te roopu 433mhz ISM mo te roopu raraunga ahokore.
2. Te nuinga o te wa e pa ana ki te Nihokikorangi e whakarite ai i te pumau me te pono o te tuku raraunga.
3. Waehere GFSK. Whakaritea ki te mana mamao mamao, Ko te mana mamao he tawhiti roa, Kaore he ahunga me te kaha kaha! He iti te huringa hapa, haumaru me te pono.
4. He ngawari te mahi, ko te mana te waa. Kaore e tika ana te kaiwhakamahi ki te whakahaere i te mahinga whakahaere i te taha o te papa mahi. Ka taea e koe te whakahaere i te miihini koreutu me te mana mamao, me te whakahaere i nga ahuatanga ohorere i roto i te tukatuka i te waa. Kaore e tika ana te mohio ki te kaiwhakamahi whakahaere te maha o nga mahi o te punaha CNC, ka taea te whakahaere i te miihini miihini me te mana mamao.
5. Ka whakapiki i te waatea o te punaha whakahaere me te whakarahi i te atanga whakauru kaiwhakamahi.
6. Kei a ia te mahi o te whakahoutanga DLL. Rerekē nga punaha tukatuka CNC ka taea te mahi o te mana mamao i te waa e hono ana ki te DLL.

R & D Team me nga kaimahi o te kamupene?Xinhecheng2019-12-09T16:13:57+08:00

R & D Team me nga kaimahi o te kamupene?

Kaha r & D Team and Rich r & D He wheako – He kaha te hangarau SIXHC Core Syntheris & D Team. Ko nga mema katoa o te roopu he taakuta me nga tohu a te Kaiwhakaako, a kua whakaemi taonga r & D me te wheako hoahoa i roto i te whakawhiti ahokore, Ko te mana whakahaere o CNC me etahi atu mara. Ko te ratonga hoko-hoko me te roopu tautoko hangarau – Ka whiwhi nga miihini hangarau hangarau me etahi atu urupare me te whakautu ki nga kaihoko, ki te tere ranei ki te papanga kaihoko ki te whakatinana i nga rongoā mo nga kaihoko.

Ka whakaute matou i nga ahuatanga o nga mema o te kapa, Whakapaihia te hiranga ki o raatau whakaaro rereke, whakaongaonga i te kaha o nga kaimahi hinonga, A ka taea e ia te whakauru ki ia mema ki nga mahi a te roopu, He tūponotanga, Te whakaputa i nga hiahia, mahi tahi me tetahi ki tetahi, me te whakatutuki i nga whaainga mahi a te roopu. Ka whakawhirinaki matou ki te ariā hinonga o “tohunga, arotahi me te aro”, Ka tohaina te tangata, rauemi putea me nga rauemi ki te whakauru me te whakaihiihi i te hihiri me te auaha o nga mema o te roopu, Homai te takaro ki te whakaaro nui me te kaha o nga mema o te kapa ki te tino, ka peia te paanga o te whakatipuranga geometric nui rawa atu.

Kia pehea te roa o te waa whakamana i nga hua hangarau hangarau matua?Xinhecheng2019-12-09T16:17:02+08:00

Kia pehea te roa o te waa whakamana i nga hua hangarau hangarau matua?

Mai i te ra o te hoko i nga hua honohono matua, Ka taea e koe te pai ki te ratonga i muri i te ra-a-tau mo te whakapumautanga kounga, Engari me whai koe i nga tikanga e whai ake nei:
1. Kia taea ki te whakaatu i to maatau kaari nama whai mana.
2. Kaore te hua e pakaru, i whakapaia, i whakahoutia ranei, Na ko te QC Mark he mau tonu.
3. Ka whakamahia te hua i roto i te ahua noa, He raru kounga.

He aha nga waahanga o te ratonga i muri-hoko?Xinhecheng2019-12-09T16:20:46+08:00

He aha nga waahanga o te ratonga i muri-hoko?

I muri i nga ratonga hoko kei roto 15 Nga ra o te ratonga whakakapinga kore-kore mo nga raru kounga, 12 Nga marama o te ratonga tiaki koreutu i roto i te waa whakamana, Ratonga Whakapono mo te Hoko Hua Kamupene, Ratonga Kaitito Ratonga Kaihoko Awhina me te Ratonga Hangarau Hangarau.

He aha te painga o te mana mamao a Wixhc?Xinhecheng2019-12-09T16:23:40+08:00

He aha te painga o te mana mamao a Wixhc?

He aha te rangatira a Wixhc Core Tiwhikete Ahokore Ahokore? He aha nga painga o te whakamahi i te mana mamao a Wixhc?
1. Ka taea e ia te tango i te wira a-ringa ki te neke me te whakamatautau i te miihini.
2. He whakaaturanga tino-waa-pono, ka taea e koe te mohio ki te mana tukatuka o naianei me te waahi whakahiato.
3. He ahokore te waatea me te waatea ki te whakamahi.
4. He nui ake i te tekau nga urunga matua. Ka taea e koe te ngawari, Whakakorea ranei te whakawhānui i te whakauru ki te Paewhiri Mahi MDI.
5. Ko te whakamahinga o te punaha miihini CNC ka taea te ngawari ake me te waatea ma te whakahaere mamao.

He aha te whānuitanga o te pakihi a Wixhc?Xinhecheng2019-12-09T16:33:00+08:00

He aha te whānuitanga o te pakihi a Wixhc?

Ko te WixHC he umanga nui-hangarau hou e uru ana ki te r & Pāt, Te whakaputanga me te hoko, Ko te arotahi ki te whakawhiti raraunga ahokore me te mana whakahaere CNC mo te neke atu i te 20 tau. Kei te whakapau kaha ki te whakahaere ahumahi ahumahi, ahokore hikohiko, Te mana whakahaere CNC, Kaari Kaari Mana, Pūnaha CNC Whakauruhia me etahi atu mara.

Ka whakaratohia e matou o maatau kaihoko ki nga hua, Nga rongoā me nga ratonga me nga mahi hangarau matua, utu iti, Te mahi nui, Te haumaru me te pono i roto i te umanga taputapu CNC, WAII, pōhatu, mētara, karaihe me etahi atu ahumahi tukatuka, Whakatuwheratia te mahi tahi me nga hoa taiao, Haere tonu ki te hanga uara mo nga kaihoko, tuku i te kaha ahokore, Te Hanga Whakanoho Roopu, ka whakaongaonga i nga mahi whakariterite.

Ka taea te whakarite i te ahua o te hua?Xinhecheng2019-12-09T16:38:10+08:00

Ka taea te whakarite i te ahua o te hua?

Ko te nuinga o a maatau hua i tukuna mo te whiwhi i te tiaki patewha o te kawanatanga o te kawanatanga. He ahua ahurei, he ahua motuhake hoki o raatau me nga ergonomics tino pai i te maakete.

I te wa ano, Ka taea e taatau te whakarite kia rite ki nga kaihoko’ Me whakatutuki e te takitahi nga hiahia rereke. Ehara i te mea ko te ahua anake ka taea te whakarite, Engari ka taea hoki te mahi hua i runga i nga hiahia o te kaihoko.

Me pehea te Nga Rauemi Kounga Moni Ake?Xinhecheng2019-12-09T16:40:09+08:00

Me pehea te Nga Rauemi Kounga Moni Ake?

Hei whakapai ake i to maatau hua hua me te whakautu wawe ki nga raru o te kounga i whakahokia e nga kaihoko, He pai te urupare a te kamupene mo nga raru kounga o nga kaihoko. Mena kei a koe etahi raru kounga, Ka taea e koe te whakapā atu ki nga kaimahi hoko, I muri-hoko tari ratonga, Tari Tautoko Hangarau. Ko ta maatau kaimahi ratonga e whakarato ki a koe nga ratonga ngaio. Ka taea hoki e koe te whakapā atu ki te pokapū waea a te Kaihoko Ratonga Kaihoko: 0086-28-67877153.

Kua whakapumautia e te kamupene te punaha kounga kounga me te punaha urupare korero kounga ki te whakahaere i te whakahaeretanga o te punaha katoa o te hua, Me tika te hopu i te mana o te hua, Te tātari i te ture whakarereke o te kounga hua, Me mohio ki te mana kati-kati o te kounga hua, whakarite i te mana o te hua, whakapai ake i te kounga me te ratonga ratonga o te hua, take.

Me aha ahau i tua atu i te waa whakamana?Xinhecheng2019-12-09T16:43:26+08:00

Me aha ahau i tua atu i te waa whakamana?

I roto i nga raru o te kounga, Kaore i roto i te whānuitanga o te whakamana; hoianō, Ka taea te whakahaere i nga utu:
1. Kaore e taea te whakaatu i te kaari nama whaimana o to maatau kamupene.
2. Ko te koretake i puta mai i nga ahuatanga o te tangata me te kino o te hua.
3. Te kino i puta mai i te kore e raru, Te whakatikatika me te whakarereke i nga hua.
4. I tua atu i te waa whakamana tika.

Ka taea e te tiaki te whakaoti i roto i te waa kua tohua?Xinhecheng2019-12-09T16:55:26+08:00

Ka taea e te tiaki te whakaoti i roto i te waa kua tohua?

Rongo, Na te mea ko te mahi ratonga muri-hoko kei muri mo nga rohe katoa o te ao, A he nui ake nga tukanga rere me te tirotiro me nga hononga whakamatautau mo te tiaki. I roto i te katoa, Ka oati matou ko nga waahanga tiaki ka oti i roto 3 Nga ra mahi mai i te ra o te tari ratonga i muri-hoko. Mauruuru no to mohiotanga. Mena he uaua nga waahanga whakatikatika, Ka taea hoki e koe te whakarite me to maatau ratonga ratonga i muri-hoko mo te urupare.

Kei te waatea te ratonga i muri i nga wiki me nga hararei?Xinhecheng2019-12-09T16:58:06+08:00

Kei te waatea te ratonga i muri i nga wiki me nga hararei?

Whakarato 7 * 24-haora ratonga ngaio. Ko te ratonga hoko-hoko me te roopu tautoko hangarau – Ka whiwhi nga miihini hangarau hangarau me etahi atu urupare me te whakautu ki nga kaihoko, ki te tere ranei ki te papanga kaihoko ki te whakatinana i nga rongoā mo nga kaihoko.

Ka whakamahia e te Mana Mamao Ahokore te hononga ahokore, Ka noho kore ranei?Xinhecheng2019-12-09T17:01:21+08:00

Ka whakamahia e te Mana Mamao Ahokore te hononga ahokore, Ka noho kore ranei?

Kaore he koretake; Ko te pokanoa o te hononga ahokore kaore e puta te miihini ki te haere tonu, a e kore e waiho i te mahi kino o te miihini. Ko nga taputapu miihini te mahi ahuwhenua hangarau me nga hua nui. Ka hurihia e matou te tono a-ringa ki te aratau whakawhiti ahokore, Kua whakaarohia e o maatau miihini te ngoikore me te pono o te noho ahokore. Na roto i ta maatau whakaaetanga whakawhiti ahokore, Kua whakapumautia e matou te tuku ahokore ahokore me te pono, ka whakapumautia kia kore e ngaro nga raraunga, Ahakoa kua ngaro te raraunga kaore e puta te mahi he o te taputapu miihini, kei te haere tonu ranei te rere.

Ko ta maatau whakawhiti ahokore te whakarite i te pumau me te pono o te tuku raraunga, kia kore ai e ngaro nga raraunga i roto i te tawhiti whakawhitiwhiti korero. Me pehea tenei mahi?
1. Ko te raupaparorohiko raraunga ka whakapumau i te pumau me te pono o nga raraunga.
2. Ka taea e te nuinga o te waa te aukati i te wawaotanga me te whakarite i te pumau me te pono o nga raraunga.

He aha te painga o te wixhc?Xinhecheng2019-12-09T17:04:09+08:00

He aha te painga o te wixhc?

Ko te Wixhc kua arotahi ki te whakawhiti ahokore me te mana whakahaere CNC mo te neke atu i te 20 tau, Te kohi tono angamaheni neke atu i te 40 Whenua, Neke atu i te 150 Nga ahumahi me nga mano mano o nga kaihoko o te ao. To tatou kaha hangarau hangarau me te mohio r & Ko te roopu D ko te otinga tino pai me te taurangi hua mo o whakaritenga punaha CNC.

Ki tenei inaianei, Kua nui ake te whiwhinga o te kamupene 20 Ko nga panoni whakaurunga me nga paanga whaipainga i whakamanahia e te tari o te kawanatanga o te kawanatanga, Na he maha nga pate i raro i te tono. Hangarau Pate, Ko te matauranga o te Ahumahi me nga Tauhokohoko Paetae ka whakapakari ake i nga mahi a te tohu matua i te mara o CNC e pai ana matou.