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How should I handle after-sales service?

You can call the Wixhc core to synthesize the science and technology customer service call center: 0086-28-67877153 or official Facebook, WeChat public number, QQ online customer service, etc.

By |2019-12-09T16:03:36+08:00February 28th, 2016||Comments Off on How should I handle after-sales service?

What are the aspects of after-sales service?

After sales service includes 15 days of unconditional replacement service for quality problems, 12 months of free maintenance service within the warranty period, consulting service for company product purchase, customer service call center attentive service and technical consulting service.

By |2019-12-09T16:20:46+08:00February 28th, 2016||Comments Off on What are the aspects of after-sales service?

What should I do beyond the warranty period?

In case of quality problems, it is not within the scope of warranty; however, paid maintenance can be carried out: 1. Unable to show the valid warranty card of our company. 2. Failure caused by human factors and product damage. 3. Damage caused by self disassembly, repair and modification of products. 4. Beyond the valid

By |2019-12-09T16:43:26+08:00February 28th, 2016||Comments Off on What should I do beyond the warranty period?

Can the maintenance be completed within the specified time?

Sorry, because the after-sales service process is for all regions of the world, and there are more process flow and inspection and test links for maintenance. In general, we promise that the maintenance parts will be completed within 3 working days from the day of the after-sales service department. Thank you for your understanding. If

By |2019-12-09T16:55:26+08:00February 28th, 2016||Comments Off on Can the maintenance be completed within the specified time?

Wixhc Technology

We are a leader in CNC industry, specializing in wireless transmission and CNC Motion Control for more than 20 years. We have dozens of patented technologies, and our products sell well in more than 40 countries around the world, accumulating typical applications of nearly 10000 customers.

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